COVID-19 and Patient Safety Information

Due to COVID-19, and for the health and safety of our staff and physicians, we are providing both in-person visits to patients without concern for COVID-19 (physicals, well visits, continued routine care for chronic illness, etc).

As the virus continues to spread, the Center for Disease Control (CDC) continues to add to the list of what to look for and how to determine if you need to quarantine and/or seek care. Learn more about the symptoms via the CDC.

We are also providing virtual visits and telephone calls for less urgent issues or for concerns of COVID-19. For COVID concerns, we do not have rapid testing available in clinic; we recommend you choose one of the following:

  1. Check in online or call a local urgent care center – https://.com/coronavirus-information
  2. Call our clinic and request to speak to Dr. DeCastro or have a virtual visit to discuss your symptoms and recommendations.
  3. Look in to other options to get rapid testing such as Roper After Hours, local pharmacies like CVS, or MUSC (

About Palmetto Proactive Lowcountry

Palmetto Proactive Lowcountry is a direct primary care family medicine practice that provides both individual patient and employer healthcare services under the leadership of Justine DeCastro, MD.

We do not contract with outside parties that may influence the outcome of your healthcare. As a result, we dedicate our efforts to your care while keeping the cost of care affordable and always transparent and known to our patients. Our service model also means shorter wait times, longer visits if necessary, and, above all, better outcomes. 

Palmetto Proactive Lowcountry is part of the wider Palmetto Proactive Healthcare network.